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Private policy - Data protection declaration.

Shop safely and securely online: we explain how we collect, store and use data

Private policy - Data protection declaration

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(1) In the following, we inform about the collection of personal data when using this website. Personal data is all data that is personally available to you, e.g. name, address, e-mail addresses, user behavior.

(2) Controller in accordance with Art. 4 Section 7 EU General Data Protection Regulation (GDPR) is

Winterholt & Hering GmbH

Albert-Einstein-Ring 12
25451 Quickborn

E-Mail: whoffice@whoffice.de
Telefonnummer: +49 4106 – 79970
Company registration number: HRB 4057
Competent commercial register court: Pinneberg
VAT registration number: DE 811 990 090
General Manager: Georg Winterholt, Malte Winterholt

(see also our Imprint / Legal Notice). You can contact our data protection officer at datenschutz@whoffice.de or our postal address with the addition "the data protection officer.
(3) When you contact us by e-mail or through a contact form, the information you provide (your e-mail address, your name and telephone number if applicable) will be stored by us to answer your questions. We delete the data that arises in this context after the storage is no longer required, or limit the processing if there are statutory retention requirements.
(4) If we rely on contracted service providers for individual functions of our offer or if we wish to use your data for advertising purposes, we will inform you in detail below about the respective transactions. In doing so, we also name the specified criteria for the storage duration.


(1) You have the following rights with respect to the personal data concerning you:
  1. right to information,
  2. right to rectification or erasure,
  3. right to restriction of processing,
  4. right to object to the processing,
  5. right to data portability.
(2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.


(1) In the case of merely informative use of the website, ie if you do not log in, register or otherwise provide us with information about the use of the website, we will not collect any personal data, with the exception of the data transmitted by your browser in order to enable you to make our website available to you and maintain it’s stability and security (The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):
  • IP address
  • Date and time of request
  • Time Zone Difference to Greenwich Mean Time (GMT)
  • Content of the request (concrete page)
  • Zugriffsstatus/HTTP-Statuscode
  • each transmitted amount of data
  • Website from which the request comes
  • Browser
  • Operating system and its surface
  • Language and version of the browser software.
(2) Furthermore, cookies are stored on your computer when using the website. Cookies are small text files that are stored on your hard disk and assigned to the browser you are using, and that provide certain information to the body that sets the cookie (in this case us). Cookies can not run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall. We use cookies to identify you for follow-up visits if you have an account with us. Otherwise you would have to log in again for each visit.

(3) Use of cookies:
  • a) This website uses cookies to the following extent :
    • Transient cookies (see b to this effect)
    • Persistent Cookies (see c to this effect)

  • b) Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This will allow your computer to be recognized when you return to the site. The session cookies are deleted when you log out or when you close the browser.

  • c) Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

  • d) You can configure your browser setting according to your wishes and decline the acceptance of third-party cookies or all cookies. We point out, however, that you as a result may not be able to use all features of this website.

  • e) obsolete

  • f) Flash cookies used are not detected by your browser but by your Flash plug-in. Furthermore, we use HTML5 storage objects, which are stored on your device. These objects store the required data regardless of your browser and do not have an automatic expiration date. If you do not want to process the Flash cookies, you must install a corresponding add-on, eg. Eg "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/en/firefox/addon/betterprivacy/) or the Adobe Flash killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. In addition, we recommend that you regularly delete your cookies and the browser history manually.

(4) Hosting services by a third party provider In the context of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to safeguard our legitimate prevailing interests of correctly presenting our offer. All data collected as part of the use of this website or in designated forms in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the frame explained here. This service provider is located within the EU or the European Economic Area (EEA).


(1) In addition to the purely informative use of our website, we offer various services that you can use if you are interested. To do this, you will usually need to provide other personal information that we will use to grant you these services and to which the aforementioned principles of data processing apply.

(2) In part, we may employ external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly inspected.

(3) Furthermore, we may pass on your personal data to third parties, if promotions, competitions, contracts or similar services are offered by us along with partners. More information will be provided as we collect your personal data or below in the description of the offer.

(4) Insofar as our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the offer.


(1) If you have given your consent to the processing of your data, you can revoke it at any time. Such revocation will affect the admissibility of the processing of your personal data for the future after your declaration of revocation.

(2) Insofar as we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if, in particular, the processing is not required to fulfill a contract with you, which we describe in each case in the following description of the functions. In the event of such a disagreement, we ask you to explain the reasons why we should not process your personal data as we have done. In the case of your justified objection, we will examine the situation and will either discontinue or adapt the data processing or point out to you our compelling legitimate reasons on which we continue the processing.

(3) Of course, you may object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us about your advertising revocation under the following contact details:

Winterholt & Hering GmbH
Albert-Einstein-Ring 12
25451 Quickborn
Germany
whoffice@whodffice.de.


Insofar as you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, the software Matomo (https://matomo.org), a service of the provider InnoCraft Ltd., will be used on this site for the purpose of website analysis an will therefore automatically collected and store data as yo visit our site visit, from usage profiles wll be generated using pseudonyms. Cookies can be used. The pseudonymised user profiles will not be merged with personal data about the bearer of the pseudonym without explicit consent. After expediency and the end of the use of Matomo by us, the data collected in this context will be deleted.
All data processed as part of the website analysis described above will be processed on our servers.
You may revoke your consent at any time with future effect by following the instructions below. Revocation

Upon your revocation, an opt-out cookie will be stored on your device. If you delete your cookies, you will be asked to give your consent again.


In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by letter. This serves to safeguard our legitimate interests, which are predominantly justified in the context of a weighing up of interests, in a promotional approach by our customers in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
The advertising mailings are provided as part of a processing on our behalf by a service provider, to which we pass on your data.
You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described above.


(1) If you wish to order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data that we need for the processing of your order. Mandatory information necessary for the execution of the contracts is marked separately, further details are voluntary. We process the data provided by you to process your order. For this we can pass on your payment data to our house bank. The legal basis for this is Art. 6 para. 1 sentence 1 lit. b DS-GMO.

Upon your request, we can create a customer account for you that allows us to save your data for later purchases. In your account, which can be accessed via the "Client-Login"-button, you can check the data you provides and make certain changes to it.

(2) Due to commercial and tax regulations, we are obliged to save your address, payment and order data for a period of ten years. However, after two years we are restricting the processing, ie. your data will only be used to comply with legal obligations.

(3) To prevent unauthorized access by third parties to your personal data, in particular financial data, the ordering process is encrypted using SSL technology.

(4) Data transfer to shipping companies
    • a) For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO we pass on your data to the is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward payment data collected to the credit institution commissioned with the payment and any payment service providers commissioned by us to process the payments or to the selected payment service. In part, the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies. We do not use payment service providers and shipping service providers based in a state outside the European Union.
    • b) Insofar as you have given us your explicit consent during or after your order, we will in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR forward your e-mail address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or reconciliation.
    • c) he consent can be withdrawn at any time by sending a message to the contact option described above or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.
      • United Parcel Service Deutschland S.à r.l. & Co. OHG
        Görlitzer Straße 1
        DE - 41460 Neuss
        Germany
      • General Logistics Systems Germany GmbH & Co. OHG
        GLS Germany-Straße 1 - 7
        DE - 36286 Neuenstein
        Germany
      • DHL Paket GmbH
        Charles-de-Gaulle-Straße 20
        DE - 53113 Bonn
        Germany
      If we use other than the aforementioned providers, we will inform you in advance and obtain your consent.

    (5) Credit check, if we are provide advance delivery of goods, e.g. When buying on account, it is for the conclusion of the contract in accordance with Art. 22 para. 2 lit. a DSGVO required to obtain identity and credit information from specialized service providers (credit reference agencies). For this purpose, we will transfer your personal data required for a credit check to the following companies::
    • Creditreform Boniversum GmbH
      Hellersbergstraße 11
      DE - 41460 Neuss
      Germany
    • Atradius Kreditversicherung, Niederlassung der Atradius Crédito y Caución S.A. de Seguros y Reaseguros
      Opladener Straße 14
      DE - 50679 Köln
      Germany
    • Euler Hermes Deutschland Niederlassung der Euler Hermes SA
      Friedensallee 254
      DE - 22763 Hamburg
      Germany
    Appropriate measures to safeguard your rights, freedom and legitimate interests will be taken into account. You have the opportunity to express your point of view and to challenge the decision by making contact with the contact options described below. After completion of the contract, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to further data usage, which is permitted by law and which we inform you in this statement.


Stand: 24.05.2018

© Rechtsanwalt Thomas Seidel, copy & right - Rechtsanwaltskanzlei, www.copyandright.de